I tried to contact technical support using the 800-809-0349 and 800-395-5500 phone number listed on Quantex's web site on August 16th and 17th of 2000 and received busy signals. I have sent an email to [email protected]
on August 18th, 2000 and did receive a confirmation email from Quantex that same day. This confirmation email states that Qunatex will contact me shortly, but this has not occurred as of yet.
I tried, again, to contact technical support using the 800/888 phone numbers on October 6th, 7th, and 8th. But each time the phone number(s) were busy or just rang. During this time I sent three additional emails to quantex and received a "Message status -- undeliverable".
I tried, again, to contact technical support on October 12, 2000 and received a busy signal.
I also tried to contact customer support and was able to be placed into the "queue". After a wait of approx. ten minutes, I was told by a recording that I should retry later and was "hanged-up on". I than tried the genaral sales phone number. I received a busy signal there also.
Since I cannot contact Quantex's technical support, I cannot get my waarranty laptop fixed!
I would NOT recommended Quantex!!!!