- Report: #37271
Complaint Review: Qitel Communications aka Integretel Inc - Plano Texas
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Author Not Confirmed
Why?
Qitel Communications aka Integretel Inc
3100 Independence Pkwy Suite 311-415 Plano, 75075 Texas, U.S.A.
Phone:
800-361-4516
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Qitel Communications aka Integretel Inc rip of false billing and charges, under age solitation, horrible customer service consumer fraud ripoff the business that doesnt give a dam Plano Texas
This company billen my telephone service, so when I received a bill I saw charges on the bill for 54.90. I had no idea where they were coming from so I asked my little brother and husband.
My little brother had junk mail well at least we thought it was but it was from this compnay offering him a pager for 62.90 and free voicemail service.
Well you see it was not free, it was placed on my bill, the bill is in my name so therefore a 16 yr. old can not authorize any service, I called customer service 1-800-361-4516 and they were so rude.
The customer service reps hung up on me would not assit me and even cussed me out, they took my problem as a joke and would not give me further asst, one of them was named Helen, the other would not give there names but they all sounded like black females.
I then called Integtretel, Inc at 1-800-736-7500 and spoke with Danille she claims to credit my acct within 1-2 billing cycles.
Something needs to be done about this, this if fraud.
Kenisha
Plaquemine, Louisiana
My little brother had junk mail well at least we thought it was but it was from this compnay offering him a pager for 62.90 and free voicemail service.
Well you see it was not free, it was placed on my bill, the bill is in my name so therefore a 16 yr. old can not authorize any service, I called customer service 1-800-361-4516 and they were so rude.
The customer service reps hung up on me would not assit me and even cussed me out, they took my problem as a joke and would not give me further asst, one of them was named Helen, the other would not give there names but they all sounded like black females.
I then called Integtretel, Inc at 1-800-736-7500 and spoke with Danille she claims to credit my acct within 1-2 billing cycles.
Something needs to be done about this, this if fraud.
Kenisha
Plaquemine, Louisiana
