- Report: #48163
Complaint Review: PURITY MEDICAL PRODUCTS - ANAHEIM California
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Author Not Confirmed
Why?
PURITY MEDICAL PRODUCTS
PO BOX 6460 ANAHEIM, 92816-0460 California, U.S.A.
Phone:
800-5457634
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
PURITY MEDICAL PRODUCTS ripoff CALLING AND TRYING TO MAKE US THINK THAT WE ORDER FROM THEM fraudulent ripoff business ANAHEIM California
AND THAT OUR ORDER WAS GOING TO BE LATE AND WANTED TO KNOW IF THAT WAS OK
They call and talk to the person in charge of ordering medical supplies and tell them that the supplier says that their shipment will be late. This way they can con you out of an okay to send exam gloves. Then they claim you have a business contract and at times will try to smooth things over by sending a gift card. Nothing stops these people, they will continue calling no matter what you tell them.
Angel
GREENSBORO, North Carolina
U.S.A.
They call and talk to the person in charge of ordering medical supplies and tell them that the supplier says that their shipment will be late. This way they can con you out of an okay to send exam gloves. Then they claim you have a business contract and at times will try to smooth things over by sending a gift card. Nothing stops these people, they will continue calling no matter what you tell them.
Angel
GREENSBORO, North Carolina
U.S.A.
1 Updates & Rebuttals
Barbara Mitchell
Placentia,California,
U.S.A.
Orders Are Always Confirmed
#2UPDATE Employee
Tue, June 17, 2003
Our standard procedure is to contact a customer 2 times per order after the initial contact. The first call is to confirm the quantity, pricing and authorization of the order. Next, we send the invoice for approval prior to shipping the order. Finally, we call again to verify the receipt of the invoice and the ship date. We are licensed, bonded and follow all requirements of each individual state. Additionally, some states require a written order confirmation is sent to the customer in addition to all other contact, of which we abide. The order confirmation states: 'You are not obligated to pay any money unless you sign the contract and return it to the telephonic seller.' Once signed this becomes a business contract between buyer and seller. Yes, we offer a customer incentive program which has been a tradition of many companies, large and small. We are very proud of our program because it allows us the opportunity to say: 'thank you' to our customer. Director of Customer Service
