- Report: #1453560
Complaint Review: Purely Organic - Greensboro North Carolina
Reported By:
Susan -
Clearfield, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Purely Organic
610 Pembroke Road Greensboro, 10684 North Carolina, United States
Phone:
1-855412-3133
Web:
5005 Bigler Road P.O. Box 264
Categories:
Business Rating:
(0)
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Purely Organic The return mailing address lists no company name. False representation and fraud Greensboro North Carolina
I ordered Purely Organic face and eye cream in an online ad that stated it was endorsed by Kelley Ripa. I would receive a trial size of face cream and eyecream for $4.95 each. I received them.
Then In July I received 2 more samples that I did not order. Before I could call them I received my credit card statement. They charged my Mastercard $89.95 four times minus $4.95 twice to equal $362.81!
When I called the company the woman said I could not return the second sample ."Once it leaves the warehouse, It cannot be returned." I said, " I did not order it." She said, "Because I checked the box that I was over 18, I had ordered it." It was supposed to be $9.90 for 2. She kept repeating, "I can understand you are angry." I said I wanted my money back." I can't do that.
They cut me off then called back. She said," I can give you 35% off." I said, 'that is not good enough ."! Then I hung up. They tried to call back and I didn't answer my phone. I called Mastercard and cancelled my card and reported them to the fraud division.
I can fax my statements to you. I am holding onto the product if you need it. I do not know how to upload picture to the computer.
Yahoo carried the article that Kelly Ripa was quitting her show to attend her Beauty line. Then the ad followed this.
