- Report: #1421302
Complaint Review: Pure Natural Pro -
Reported By:
Ray -
Meols, England / Wirral, United Kingdom
Submitted:
Updated:
-
Author Confirmed
Why?
Pure Natural Pro
Toa Payoh Central Post Office 913119 Singapore
Web:
purenaturalpro.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pure Natural Pro Please see my first report
I finally managed (with my wife's help) to track down the contact and e-mail addresses. I e-mailed them to notify the company that I had been in touch with my bank and cancelled all future payments and no longer required any of their products. I also complained that their terms and conditions were far from clearly displayed and could easily be missed, and that I would like a refund on deliveries not required. The firm has since replied and informed me that they will refund half of my payments. Any future possible purchasers should beware they do not fall into the same 'trap' that I did and past customers should try contacting the company via the contact details contained in this report.
1 Updates & Rebuttals
Lesley
Bradford,England / Bradford,
United Kingdom
question
#2Consumer Comment
Sun, January 14, 2018
The gentleman in question states he has an contac t address for this company and as I have been trying in vein to contact them I would like to know how he did. I have also had money taken from my account without authorisation but my bank is unable to stop first payments amounting to £147 approx, going from my account. One of the products clearly states on Customs declaration that it cost $19.24 so where the £79 comes from who knows? I should be grateful if I could have a contact from this gentleman.
