I am so upset about how my 2 60" and 55" tvs just walked out of a locked storage. Sounds like an inside job to me. I told employee that lock needed to be fixed properly as it was dented and took a while be properly locked. I was told that they would only repair when all units locks were repaired at one time. Now my tvs are missing and no one knows anything. Think your things are safe at public storage well think again. Read the small print. Put your own locks on because i think they have extra keys. Be careful when storing expensive items.