Complaint Review: Public Moving and Storage - Charlotte North Carolina

Thank you for using the Better Business Bureau's Online Complaint System.

Your complaint has been assigned case # 511878. 

Filed against : 

Public Moving Services

7706 Waterford Square Dr Apt 1221 

Charlotte NC 28226-8644

Complaint Description:

Public Moving Services. sent a "binding quote" on April 29th 2017 for $2,988 to move all my families household goods from a U-haul storage unit in Plymouth, MN to South Jordan, UT; after loading goods, they changed price to $5,250 after it was too late cancel. Job No: PS2756692. Quote: 827 cubic feet, $4/ cubic foot. They added 400 additional cubic feet to charges after loading all my household goods into truck. Salesman Alex "promised" no additional charges more than original binding quote.

I specifically told Alex that if the "BINDING QUOTE" was a penny over $3,000, I would just move it myself as U-haul quoted me only $1,500 for a huge 26' moving truck that has easily fit all my household goods on prior moves.  Sensing that he was about to loose the sale, he promised that the price would not exceed the "Binding Quote" price.  The phone call is recorded for the judge to hear.

Angela, at Public moving listened to their recordings of the phone calls between me and Alex where he promised "No additional charges". Yelp, web site has 33 people complaining of the very same predator sales tactics to under bid, and then over charge customers after pick up when it is too late to change plans.  Rip Off Report also has a scathing review of another couples horrific move with these evil, lying, cheating, dishonest, creaps.

The police in Charlotte, NC have been notified on May 15th. The police in Plymoth, MN and Iowa will be notified on May 16th. Attorney for client has also been notified and is preparing legal action against the predatory sales tactics of Public Moving and Storage, of Charlotte, NC.

Now all my families personal household goods are in a warehouse in Iowa, held for ransom until I pay the added price. Alex, indicated a single truck would transport all items directly to my home at (((redacted))), South Jordan, Utah, but ended up in Iowa instead by May 15th. 

Your Desired Resolution:

I just want my household goods delivered into my home in South Jordan, UT in excellent condition by May 22nd for the agreed upon price of $2,988, plus a bonus of $1,000 for any additional small items not listed in the original quote. Total offered is $3,988 for delivery of items in good condition. Otherwise I will pick up my items at the warehouse in Iowa with a fleet of police escorts to ensure delivery of all my personal household goods in good condition and I will file a Class Action Law Suit against Public Moving Services on behalf of all 35 people on Yelp and Rip Off Report web site that were ripped off by Public Moving for added moving costs, pain, suffering, court costs, etc. 

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 10 working days to respond to your complaint. You will be notified when the business has responded.

Additional Attornies interested in filing this class action law suite are welcome to contact me to joint the legal action team against the perpertratiors, Public Moving Services of Charlott, NC, to prevent their long running scam, with at least 35+ injured families on the record, from injuring other citizens unaware of these predatory dishonest moving practices.

Protect yourself and all your personal possessions, furniture, clothing, family pictures, and journals from predatory ripoff scammers called Public Moving and Storage, Charlotte, NC.  Please, Never, Never, Never hire them to fleece you of your hard earned money during your next move.