Joseph
Atlantic City,#2Consumer Comment
Wed, September 01, 2004
I HAVE CONTACTED THIS GARBAGE COMPANY 7 TIMES TO TRY AND SETTLE MY ACCOUNT...WHICH THEY DO NOT RESPOND...THEY JUST HAVE SOMEONE CALL (who i canno0t understand, for they are a foreign piece of trash) why dont they want to settle my account??? i am a 78 yr old disabled person on social security and want to settle this account... is this a trash company?????
Frank
Maple Shade,#3Consumer Comment
Thu, October 10, 2002
I go home to sit down and do my bills and spend time with my family. The last thing I want to do is to have to go on line and sit in front of another computer and do a job that someone else should have done in the first place. I have no problems getting any other bill's delivered to me why should I have to go on line and join one more web sight that I have to give up my private information to. And do the job that the fees I pay the credit card Company for should have done to begin with! Try taking the time and reading the BS that I have been going through, and put yourself in my shoes and you might see how much BS they have been feeding me. As of this day, I have gotten ten people so far to close their account with this company. I will not rest till I get some results from them. And no I am not some nut case, I am a customer, and I am a very unhappy customer. I can remember the days when a company did what ever was need to keep their customers happy so that they would recommend their friends an family, I guess those days are long gone and forgotten by this company.
Garnet
Salinas,#4Consumer Suggestion
Wed, October 09, 2002
Providian has a great website. All you have to do is sign up(no money or fee required). You can then look at you statements for 12 months back and print them. You can also see your balance, payment information and much more than a paper bill gives. I've been using the pay online and paperless billing feature for 8 months now and never had a problem with late or missing payments. I now pay and get all my credit cards bills online and have never had any problems. Plus you only have to pay them 3 days in advance instead of the 7 to 10 it takes the mail to get there. I hope this is helpfull.
Garnet
Salinas,#5Consumer Suggestion
Wed, October 09, 2002
Providian has a great website. All you have to do is sign up(no money or fee required). You can then look at you statements for 12 months back and print them. You can also see your balance, payment information and much more than a paper bill gives. I've been using the pay online and paperless billing feature for 8 months now and never had a problem with late or missing payments. I now pay and get all my credit cards bills online and have never had any problems. Plus you only have to pay them 3 days in advance instead of the 7 to 10 it takes the mail to get there. I hope this is helpfull.
Garnet
Salinas,#6Consumer Suggestion
Wed, October 09, 2002
Providian has a great website. All you have to do is sign up(no money or fee required). You can then look at you statements for 12 months back and print them. You can also see your balance, payment information and much more than a paper bill gives. I've been using the pay online and paperless billing feature for 8 months now and never had a problem with late or missing payments. I now pay and get all my credit cards bills online and have never had any problems. Plus you only have to pay them 3 days in advance instead of the 7 to 10 it takes the mail to get there. I hope this is helpfull.