- Report: #1203819
Complaint Review: Proficio Mortgage - Nationwide
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Author Confirmed
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Proficio Mortgage
Nationwide, USA
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Proficio Mortgage Matt Buckzar Got m re-fi, BUT..... Nationwide
Matt Buckzar contacted me via phone 5 minutes after I put an aplication for home re-fi on Lending Tree .com. I have two homes and wanted to re-fi one of them, not my primary residence. Buckzar wanted to re-fi my primary, which I didnt really care to do beacuse for the cost, it really would'nt be worth it. I told Matt Bukzar if he re-fied my secondary home then I would also re-fi my primary with them, he said "no problem". We embarked on the document journey where they consistantly lost and required re-send of the same documents over and over, then Buckzar told me we would have to complete the primary residence first, then we would do the secondary home, PROMISING that the second home would be done immeadiately upon closing of the first. The closing costs were all over the place, and changed 3 times, due to Proficio's incompentence in handeling the paperwork, or by design, the closing date was barely achieved by the alotted time befor we would have to start all over, and they sent a Notary to our house on a freakin holiday in order to close in time with one last jump in the closing costs of like $1700. SO, re-fi complete on loan I really did'nt want to change in the first place, I call Matt Buckzar the next few days and NEVER herd from him again. LIAR Matt Buckzar dodged my calls till I gave up. ALSO, at the beggining I asked if they would sell the loans, and he asured me they keep 90% of the loand they aquire.....well it's 8 months later and our loan has had 5 diffrent servicers now. Great. Proficio didnt have the loan for even 30 days befor they sold it. There are lots of places to re-fi your home, PASS ON PROFICIO!
