Complaint Review: Procter & Gamble - Cincinnati OH

 Dear Sir, Hope this mail finds you well. I faced with skin problem when I get my shaving cans from P & G (Gillette shaving foam) rusted and i received below email when i complained which is emphasize that his can is not rust resistant , and they didn't mention on the can anything as caution and when they use tinplate can they were know that it will use in bathroom and didn't use aluminum cans like the others in the same product. Kindly help me to avoid any potentially harmful effects to any person in the future. And kindly don’t reply with it's not my responsibilities. NO it's your responsibility as human towards your brother in this world to avoid tetanus infection As a result of P & G Gillette rusted cans. kindly find the attached files you are now in front of cheating company as you see in the attached the rusted cans and the effect of rust on the healthy and the reference (handbook of Cosmetic Science and Technology) and the contributors in this hand book are consultant from P & G so they are good known and their email which is acknowledgement their can is not rust proof and from their web site the below article saying: Let my voice reach the solution From: "P&G ConsumerCare" <[email protected]>" <[email protected]> To: "[email protected]" <[email protected]> Sent: Monday, February 15, 2016 2:45 AM Subject: Thanks for contacting P&G [ ref:_00D70JViV._500701YYjSH:ref ] Dear Mahmoud, The bottoms of our cans have a special plastic coating to make them rust resistant, but they are not rust-proof. The can will rust over time if it is stored in a damp or moist place (for example, on the side of a basin or in the shower. Try wiping the bottom of the can dry after use and store it in a dry place. Yours sincerely CONSUMER RELATIONS DEPARTMENT --------- MY REPLY ON p & g email: even we Try wiping the bottom of the can dry after use and store it in a dry place what about the Nozzle of the bottle which it expose to the wet foam when way out, how can I clean the rest foam by water or leave it as it is , the two steps Leads us to rusted cans . Mahmoud magdi P & G vanity and falsely claim (from P & G web site):- Our safety process Our four-step, science-based process ensures both your safety and the safety of our products before they go to market. Avoid certain ingredients As part of the first step, our safety process screens out new ingredients that pose a relevant hazard in a consumer product. Step 1: Doubt The Foundation We start with a healthy dose of skepticism concerning the safety of a new ingredient. If we can’t establish both its safety and benefit to consumers, we won’t use it. Step 2: Define Safe Range We define the safe range for every ingredient we use with the same scientific process used by the major regulatory agencies around the world (FDA, EPA, WHO, EU, etc.). If there is not enough information to establish a safe range, we will remove the ingredient from consideration or investigate it further. Step 3: Determine Safe Product Use We evaluate all ingredients in the final product to confirm their actual use is in the safe range for both consumers and the environment. If we can’t conclude the product formula is safe, we will either reformulate or decide not to market the product. We have more than 700 scientists and professionals who ensure our products meet all safety and regulatory requirements around the world. Step 4: Diligence Monitor Use and New Information Once a product is marketed, we monitor consumer use and investigate all new scientific information. We also collaborate with external scientists and regulatory agencies on new and updated safety finish.