- Report: #836484
Complaint Review: Printerpix - Internet
Reported By:
MAD Scrapbooker -
Charlotte, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Printerpix
107 Commerce Street Internet, United States of America
Phone:
888-322-6733 TOLL
Web:
http://www.printerpix.com/ContactUs.html
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Printerpix Danielle is the person that helps in customer service Sent package to wrong address and will not send another one Internet
I am freaking pissed with this sorry company. I tried them out through groupon even though i was skeptical. I ordered my package and there is only one way to get them to deliver - they can't do express. Anyway i put the right address and company name because i wanted it delivered to me at work. Well these jokers made a mistake and did not put my suite number (even though i put it on there) and my package was delivered to somewhere and is missing now for almost 2 weeks. They seen the problem and told me that i need to file a claim with the post office. WTH!!!! I paid you and they should be responsible for getting my package to the right location that I put on the receipt. Then the customer service person DANIELLE said oh well we shipped it so now it is on me!!! I will never use again -- they have the worst customer service in history. Didnt offer a solution or reinbursement or a discount!! NOTHING!!! I will continue to use MIXBOOK they are the best and provide the best books!! Printerpix can keep that $20 I paid because they probably need it more than I do.
1 Updates & Rebuttals
Printerpix
United KingdomTrying to help
#2REBUTTAL Individual responds
Mon, February 13, 2012
I apologize for the problems, although we did ask that you place a claim with the post office for the missing package, we also scheduled a reprint.
Thank you,
Danielle
Printerpix.com
