- Report: #1390171
Complaint Review: Primo Classics international LLC - Lakeland Florida
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Author Not Confirmed
Why?
Primo Classics international LLC
611 Alicia road Lakeland, 33801 Florida, USA
Phone:
863-619-8600
Web:
www.primoclassicsllc.com
Categories:
Business Rating:
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Primo Classics international LLC Sold a car with numerous defects then lied about making the necessary repairs Lakeland Florida
I purchaced a 1973 Cadillac Eldorado from Primo Classics, as i live quite far away from the dealership i bought it based on photographs and the dealers description of the condition, i made the payment and flew down a few weeks later to pick up the vehicle, the body of the car looked to be in great condition but i could not tell about the unseen things,
I had only pullled out of the dealership when i realized that the gas tank was completely empty and it was running on fumes and the windhield washer was bone dry too, i though that this was a very unproffessional way to hand over a vehicle,
I intend for the car to stay in the central Florida area so i decided to drive it to my destination, on the way i descovered numerous problems with the vehicle, its kept stalling at lights,i had difficulty re starting it, i put up the convertabile top only to descover that the mechanism was broken and wouldnt close properly, there were also some small holes in the fabric which leaked water, the air conditioning did not work, the radio did not work, the power seats would not opperate, the keys supplied would not open or lock the doors and the trunk,
I had a mechanic check it out and he discovered much more internal problems too neumerous to list,
i contected Erin at Primo who i had most of my dealings with, she was very helpfull as she had been all along and forwarded my complaint to the person who sold me the car ( i cannot remember his name) i never heard from him so i contacted Erin again, this time she put me in touch with the owner Steve who did get back to me, he seemed genuinly surprised that the car had left his lot this way and i was left to understand that he would do something about it, i sent him my list of everything that was wrong with the car and waited for a responce that never came,
I contacted Erin again and she passed on the message to Steve who did call me back but half way through our conversation he said that something had came up and he would call me right back,
i have not heard from him since, i have sent emails and left messages but he will not get back to me,
i have since instructed my mechanic to make all the repairs as i cannot wait on Primo to correct this any longer, i would like to warn anyone who is thinking of buying a vehicle from these people to make sure they get it checked over by a profesional before they pass over any money, as once this company gets their payment they dont want to know anymore,
Better still, buy your vehicle from a reputible company who stands by their cars and makes sure that they are in opperatable condition before they put them up for sale,
