Complaint Review: Primo Classics International LLC - Lakeland, FL Florida

IF YOU HEAR SOMETHING NEGATIVE ABOUT THESE PEOPLE YOU CAN TAKE IT TO THE BANK - NOT ONE HONEST PERSON THERE. TJHEY FALSE ADVERTISE THEIR VEHICLES TO BE PRISTINE, BUT ARE NO WHERE CLOSE.  i KNOW FIRST HAND AND LOST THOUSANDS OF DOLLARS BECUASE OF THEIR LIES.  CHECK THEIR FACEBOOK ACCOUNT AND SEE ALL TEH NEGATIVE REVIEWS. 

The information about Primo Classics is not true, I have been doing business with them for over a year now and have completed multiple deals with them, this person just has a bad taste in theor mouth, they are nothing but a CLASS OPERATION & Adveertise excatly whaat they have, photos are aaccurate and escriptions are accurate also

This ripoff report contains unsubstantiated claims and remarks that are defamatory. They are damaging to the reputation of a accredited business and have no basis in reality.  Please remove this report as is it is not an accurate representation of truthful accounts with no evidence. 

Derek  ???,what ever his last name is,,,is shrewed,,,

BEWARE of Primo Cars...

the damaged rear bumper is just out of view in his photos..

as is all else,,all photos are taken to deceive,and Derek ??? knows it...

all gaskets, the AC,,the convertable top and frame,the 8 track tape, and all other claims made by Derek ??? of Primo Junk cars ,,is false..

and all claims of the car with everything in working order is a LIE...he knows it,did we expect him to admit it???If Derek ??? spoke the truth,his lips would fall off.

   I will work with anyone,who is considering ,buying a car from Primo Junkers,,

To start off Walter purchased this vehicle via the telephone.  I explained this vehicle to him as 1973 Cadillac Eldorado survivor car with 50k miles on it.  I had told him this car was in absolutely great shape for a survivor car and the trim was exceptional.  Keeping in mind I deal in classics for a living I have had upwards of 20 70's model Cadillac Eldorado's in my inventory in the last two years.  Having that many I can say that the trim on this car was among the top 3 of those twenty and that was divulged to Walter.  I told him the interior was tear free and the paint looked great for a car of this age.  The only issues I saw were a small scratch in the front drivers side and some wear on the corners of the convertible top on both drivers and passengers side.  Aside from that the car drove great.  

Our pictures are all taken when we got the car in.  This particular car was picked up at an Auction up North and put in our inventory on 10/2/2015.  According to Walter my pictures are old pictures of the car.  If you go to my website ,primoclassicsllc.com you will quickly see every single car I have has a similar type of photo shoot done.  We do this so people know matter of factly that the pictures they see are pictures we took.  If his accusation that we show old pictures is true, and since we just picked up the car on 10/2/2015 of this year, please explain to me how all cars in my inventory have the same photoshoot if these are old pictures as he claims.  Even more....the pictures have palm trees in the background. Since this car was purchased up north...and there are no palm trees up north, that kind of puts a wrench in that theory.  Also if the pictures aren't current, how are all the pictures of every car of mine in a similar photoshoot fashion in the same parking lots or in front of the same mansion?  

As for staff he claims we have 2-3 people.  He has never stepped foot at our facility.  We in fact have about 15-20 people that work for us.  So again making false accusations without any facts.  

As for shipping I explained to him we use Discount Auto Transport and they are a broker.  I explained the way it works is they quote an amount for shipping.  They put that amount into a pool for potential transporters to take the job.  At that point Discount verifies the shipper is licensed and insured.  They send out the shipper and the shipper is then required to give us a bill of laden which describes the condition of the car before it ships out.  This is required before a car leaves my possession to protect the consumer and to protect us.  In this particular case the shipper only marked the scratch on the front of the car that I had already explained to the customer.  I took pictures of the car in our warehouse before it left as well.  The customer received the car a few days later and the rear end was damaged.  Walter was frustrated and understandably so.  He took pictures and sent it to me.  The rear bumper was pushed in and in the picture the car behind it on the carrier was literally against our 73 Caddy.  That car damaged the 73 Caddy we sent him.  At that point I walked him through how to make a claim against the shippers insurance and offered to help him through the whole process.  This of course turned into accusations that were false and a demand from him for a refund of over $6000 because he felt he paid too much.  I told him I can't do that but I am more than willing to help him with his claim for the damage.  He didn't want my help.  

I have the bill of laden to provide to show aside from the small scratch up front, none of the other body damage was present when the shipper picked it up.  Also I have pictures both when we got the car and also when it shipped again to show condition.  As in everything in life people have differences of opinions...that is what makes the world go round.  I told Walter flat out he is welcome to fly in and we would pick him up at the airport so he can see the car (which he didn't want to do), I told him he is welcome to have an inspector come see the car.  He didn't want to invest the money in that either.  We made every attempt to help him from day one and tried emphatically to help him with his claim because we felt bad for his situation but of course sometimes pride gets in the way.  

If anyone questions the validity of my responses you are welcome to come to our warehouse where you can see all of our cars nearly 70 fit in our warehouse and it is almost always filled, meet our staff and see for yourself that the statements made were in fact defamatory and false.  

I highly suggest this defamatory claim made against us is removed as it is without merit and done clearly out of spite.  

Discount auto works with Primo cars out of Lakeland Fla.

Discount broker'd the transport of y damaged 73 caddy,,Artemisa took the contract,,then they,Artemisa subcontracted the transport out to another company,known as 

Transport Auto Carriers-without my approval,without my knowing,,

Henry Gonzales was found to have damaged my car,by Progressive  / Cargo insurers,,,

and it is demanded of r Gonzales to pay me damages of $810.00..

Legal proceedings are in the works,against all involved..

Drivers like Mr Gonzales also drive for  Continental Auto Carriers,,