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  • Report:  #33158

Complaint Review: Primerica Life Insurance - Alabama

Reported By:
- longmont, co,
Submitted:
Updated:

Primerica Life Insurance
Www.primerica.com Alabama, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
EDitor's Comment: Rip-off Report Investigation: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints. Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has. Read our investigative Report and Primerica's commitment to 100% consumer satisfaction. www.primerica.com provides products and services through independent representatives. Primerica www.primerica.com has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Needs Analysis www.primericafna.com, the companys representatives provide a snapshot of a familys financial picture and suggest a strategy for financial security via Primericas products and services www.primericafinancialsolutions.com. Primericas business opportunity is attractive to people from many different backgrounds, including women www.womeninprimerica.com, African-Americans www.primericaaalc.com, Hispanics www.primericalatino.com and young adults www.generationprimerica.com.


back in 1988 a rep sold me a policy for a ten year term life ins. at one point in time i had a policy in since moving from nebraska to colorado lost it. payment was set up on a monthly eft. from my checking account i was told at the end of the ten years the withdrawal would stop and i would recieve notification of end of policy i have not recieved any notification and eft continues three years have past in i was closing an old checking account in which i was trying to pay off a line of credit found that the line of credit kept increesing checking out why found the company is still eft. $44.64 a month contacted the bank they gave me a phone number to call called the number found it not to be the correct company in looking at the web site they only give info to check your local iisting for contacts unable to reach any contact as of today filed through my bank to stop payment i was miss leaded and riped off Gary longmont, Delaware Click here to read other Rip Off Reports on Primerica


2 Updates & Rebuttals

EDitor's Comment on the Rebuttal from the Primerica Lawyer:

#20

Thu, October 24, 2002

We are releasing this rebuttal reluctantly, in light of Primerica's present legal problems (by association with Citigroup/Citibank - see our reporting earlier this year on the connection with other scams; Enron & MCI).

If anyone makes contact with this lawyer, be aware that we have not checked out the situation. It is possible that they may be trying to head off a class action lawsuit, so be careful how much information you let out. It is our opinion that this is likely a ploy to get these problems out of the public eye so they can further victimize their victims and just give them the run around.

If anyone does contact this number, we would appreciate it if you would give us a report on how they treat you and what is offered.

That having been said, it is also very possible that Primerica has turned a new leaf and is now taking care of their consumer abuses. In that case, although we do not expect that they would admit culpability, but applaud their efforts to rectify the current situation they have created... which is a fiasco.

Sincerely,

ED Magedson
[email protected]


Regena

duluth,
Georgia,
Please call me for assistance

#3UPDATE Employee

Wed, October 23, 2002

My name is Regena Wood and I am an employee of
Primerica in the Office of the General Counsel.
If you will contact me at 1-800-243-8901, x7955,
write to me at [email protected], I will
be glad to assist you.

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