- Report: #78291
Complaint Review: Prime TV - Direct TV - Internet
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Author Not Confirmed
Why?
Prime TV - Direct TV
[email protected] Internet, U.S.A.
Phone:
800-395-5899
Web:
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Prime TV - Direct TV ripoff They promised me the rebate and I want it. Internet
Had direct TV installed 12/13/03 by Prime TV. There was no rebate form with materials installers brought to my home.
I have called three times for the rebate application to be sent to me. I was told on !2/13/03 that it would be sent within 7-10 days. I called 12/29/03 and 1/10/ 04 trying to get the forms. Each time I was told I would get the forms in 7-10 days. Today is 1/27/04 I still do not have the forms I need to request my rebate of $89.00. I keep calling them at 1800-395-5899.
Sometimes I can get a customer service rep after 30 minutes or so. I am often put on hold,directed to wrong department,or simply hung up on.
They promised me the rebate and I want it.
My system installed by ArtB-Mississippi2(1877-793-2174 in association with Omega International Communications: P.O. Box 240369,Eclectic AL36024, 1-800-410-4559(www.OICInstalls.com)
Mae
Crystal Springs,MS, Mississippi
U.S.A.
I have called three times for the rebate application to be sent to me. I was told on !2/13/03 that it would be sent within 7-10 days. I called 12/29/03 and 1/10/ 04 trying to get the forms. Each time I was told I would get the forms in 7-10 days. Today is 1/27/04 I still do not have the forms I need to request my rebate of $89.00. I keep calling them at 1800-395-5899.
Sometimes I can get a customer service rep after 30 minutes or so. I am often put on hold,directed to wrong department,or simply hung up on.
They promised me the rebate and I want it.
My system installed by ArtB-Mississippi2(1877-793-2174 in association with Omega International Communications: P.O. Box 240369,Eclectic AL36024, 1-800-410-4559(www.OICInstalls.com)
Mae
Crystal Springs,MS, Mississippi
U.S.A.
