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  • Report:  #124108

Complaint Review: Premiere Benefits - Orange California

Reported By:
- Cape May, New Jersey,
Submitted:
Updated:

Premiere Benefits
1442 E. Lincoln Orange, 92865 California, U.S.A.
Phone:
800-357-9145
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I got a call one afternoon saying I had been randomly selected to receive $200.00 in shopping vouches for only a shipping fee of $3.95 one time. They then ask for a check by phone and made me listen to a recording that was too fast and low to understand so I asked to hear it again and even asked the man to repeat it to me in his own voice. it said you can cancel at any time, so I said yes, hastilly, but said yes anyways.

A few days later i saw over $125.00 withdrew from my account and nearly had a heartattack! I called my bank, they had no clue, they said it looked like a check by phone. I called the company, and was hung up on 2 times, and at one point had one man get an attitude with me telling me I didn't understand, that I had authorized these charges and when I asked to hear THAT recording, he told me to please hold, then hung up on me!

I threatened them with calling the Better Business Bureau and they agreed to send me forms to refund my money and my banks overdraft fees. The forms said it takes UP TO 14 days to receive the refund, tomorrow will be day 14.

I called a few minutes ago after reading more of these reports, and the woman said if it isn't in the mal tomorrow, then call back to make a "resolution." Whatever that means! This company is a fraud, they steal your money and there is no where to link it to because they are all indian saying they are based out of California. All of the "customer service" people say the same thing, and half the time you cannot understand what they are saying at all.

I made this mistake because I thought it would be nice to buy christmas gifts for my 2 young kids, and instead I lost over $180.00. Do Not make the same Mistake. DO NOT TALK TO THESE PEOPLE. Nothing in this world is free, and nothing this good comes to randomly selected people through the telephone.

If you get a call, take down THEIR info, their name, number, address, and their cause and contact your lawyer, or BBB or ANYONE who will help get this CRAP under control.

Jacklynn

Cape May, New Jersey
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to read other Rip Off Reports on Premier Savings

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!


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