- Report: #1087398
Complaint Review: Precision Camera - El Paso Select State/Province
Reported By:
cranberrysoup -
Columbia, South Carolina,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Precision Camera
11500 Rojas El Paso, 79936 Select State/Province, USA
Web:
www.precisioncamera.com
Categories:
Business Rating:
(0)
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Precision Camera Precision Camera Repair El Paso TX Precision Camera Repair Enfield CT DEFRAUDED by Precision Camera El Paso Texas
I am so angry. I made the mistake of sending my camera to Precision Camera. They literally had my camera for more than four months fixing it With no communication. When I emailed them they didn't reply. When I would call I'd just be left on hold.
After stsying on them they did finally send back a camera to me. Not my camera but a camera. I tried to call but I say on hold when finally some immature female picks up and refused to help telling me I got my camera back and that's what I sent to them. I requested a manager come on the phone but that never happened.
Figuring I was stuck with this camera I went to best buy to purchase a battery for it because my original battery didn't fit it. i bought a battery for $40 only to find out this camera didn't work. The salesman showed my the camera was even missing a screw in the bottom and the on the side it had a screw in there that didn't even look as though it was for this camera.
I tried emailing for a manager and nobody responded. So I called back and they said to send the camera back with the battery and receipt and they'd give me back the $40 for the battery and find my original camera and send it. I was doubtful but I tried to give them a second chance to fix things.
Weeks go buy with no communication and no response to my emails. I get someone on the phone who says I sent them a different camera and it had water damage. You've got to be kidding me I said. I explained this is what I got back. They wouldn't listen and they wanted more than $200 to repair it. I was so angry now so I yelled and said to just send back my camera and give me a refund. Forgot to mention that I was quoted $120 and after they got my camera it went to $250. Supposedly my original camera got wet too.
So then I get back the same incorrect camera without the $40 battery that I bought from best buy and that original $250 charge on my credit card.
I can't stress how bad this place sucks! I've been at this for a year already and I've given up.
Does anyone know who I can get help from for this. They have a pattern of this from reading other complaints.
does anyone know if the Better Business Bureau would be able to take a case like mine.
I am so mad and so angry. Their service is so pathetic! There's a woman their with an attitude from hell.
Youve been cautioned about these repair people. I regret ever trying them out.
Lost my camera, my money, my battery, my time and my patience!
