On November 13, 2020, I received a call from web29 about during website SEO the salesperson on the phone offered the service for $348.00 for the service I was ok with the price., and thought it was a good deal. During the conservation, the salesperson asks me what is a good date and time to schedule the setup for the service. I told the sales person November 17, 2020, is a good day he then said I would be assigned an account manager for the services I paid for. I got the phone call from another salesperson and he was trying to get an additional $2200.00 from me for the service I thought I had already paid for. The salesman kept me on the phone for over a half-hour trying to get me to commit to the $2200 for the service I, ask him about the money that I had already paid he said it was for another part of the service I would only get local SEO placement for the $348.00 I then ask him for a refund for the money that was already paid to them. The salesperson on the phone told me I would half to contact the office.
When I called the office to talk to someone about getting a refund and to cancel the service no one answered the phone. The next day I contacted my credit card company to file a dispute they gave me another number to call and again no answer the phone would go to recording and then hang up just like the other phone. They are
This company is disputing the charges saying the charge is valid, I never told my credit card company the charge wasn't valid. This company Web 29 never provided any service to me for my business and they should be more than willing to refund my money.
Don't trust what they tell you over the phone get everything in writing.