- Report: #1419377
Complaint Review: Poloniex - - Wilmington Delaware
Reported By:
jean -
Salsigne, Languedoc-Roussillon, France
Submitted:
Updated:
-
Author Confirmed
Why?
Poloniex -
1013 Centre Rd - Suite 403-B Wilmington, 19805 Delaware, United States
Web:
https://poloniex.com/
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Poloniex - Holding hostage my 75000 XRP's (Ripple) Wilmington Delaware
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Hello,
I have been using Poloniex since june this year and never had any trouble buying trading with them- More or less 10 000 US$ at the cheapest of the altcoins I bought- I exchanged coins, sold coins, withdrew them when they were at highest in june. In the coins I bought, 75 000 XRP's (ripple) stayed on the exchange, for I could not find a desktop wallet, But when they released the desktop wallet finally, I installed it on my computer and withdrew my coins from Poloniex- A few hours later, not having received any coins in my wallet, I connect to Poloniex's website to find out a "complete:error" message.
So I sent them an issue ticket that remained silent for days. I sent them another withdrawal issue ticket that remained unanswered. They never replied to any of my mails, and just bury their heads in the sand. At this very moment, my coins are worth 96,000 US$ according to coinmarketcap.
I fell totally helpless and really do not know what to do, and would be really greatfull for any input that could bring this situation to an end.
