- Report: #1432201
Complaint Review: Playance.com - Pointe-Claire Quebec
Reported By:
Felicie -
Rolling Meadows, Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Playance.com
6500 Route Transcanadienne, 4th floor Pointe-Claire, H9R 0A5 Quebec, Canada
Phone:
888-973-6596
Web:
playance.com
Categories:
Business Rating:
(0)
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Playance.com 10395447 Canada Inc. (DBA Accentons) They keep charging my card on a cancelled membership Pointe-Claire Quebec
Do not use Playance.com. I cancelled my membership on 12/29/17, yet they charged my card in January. I called and they said their system does not show a charge. I explained that it needed to be reversed ASAP and the next day it was (even though it was never charged, right?). Today they did it again! Again I called and they are denying the charge, I sent them screenshots clearly showing the charge and called back. They are STILL denying it and asked for my husband's card # saying it might be on his card. I stated 3 times that his card was never on this account and they still are trying to pull that. I've submitted a complaint with the Attorney General's Consumer Fraud Division.
