Nick
Las Vegas,#2REBUTTAL Individual responds
Wed, May 19, 2004
Don, if you read this message please give us a call. We will be happy to bend our rules and modify your contract. We did tell you in writing and on tape the cost of the optional flyers. In your tape recorded contract we said, "Don, do you understand that PWS will charge your credit card $1,920 for 8,000 PWS flyers at 24 cents each?" You replied, "YES". We also sent you a letter that said the optional flyers were 24 cents each. Once again, please call us and we will be happy to modify your agreement if you would still like to work. If a representative or a customer is unhappy we will always offer to bend the rules to show our sensitivity to their concerns. As long as they are professional and friendly we will always show good faith.