Phyrefyter
USA#2Author of original report
Wed, February 08, 2012
Platinum Protection and Montronics are the same company. Owned by the same folks, run by the same folks just a different mailing address to confuse the public.
Monitronics Executive Response Team
United States of America#3UPDATE Employee
Wed, February 08, 2012
We appreciate and thank you for taking the time out to provide us your feedback. Monitronics is an alarm monitoring Central
Station, and does not sell or install alarm monitoring systems. Systems are installed by alarm system sales and installation dealers who choose Monitronics to provide the monitoring and dispatching services to their clients. We are concerned to learn of your customer service experience since it is not indicative of the quality standards we strive to achieve. Please contact
us at 1-888-758-5900 for immediate assistance. Our Executive Response is available Monday thru Thursday 8 a.m. to 8 p.m. CST and Friday 8 a.m. to 5 p.m.
Kind regards,
Monitronics Cares
Monitronics Executive Response Team
United States of America#4UPDATE Employee
Wed, February 08, 2012
We appreciate and thank you for taking the time out to provide us your feedback. Monitronics is an alarm monitoring Central
Station, and does not sell or install alarm monitoring systems. Systems are installed by alarm system sales and installation dealers who choose Monitronics to provide the monitoring and dispatching services to their clients. We are concerned to learn of your customer service experience since it is not indicative of the quality standards we strive to achieve. Please contact
us at 1-888-758-5900 for immediate assistance. Our Executive Response is available Monday thru Thursday 8 a.m. to 8 p.m. CST and Friday 8 a.m. to 5 p.m.
Kind regards,
Monitronics Cares
anonymous
Cornelius,#5Consumer Comment
Tue, February 07, 2012
See if your state's Attorney General's Office and Better Business Bureau finds your complaints "immaterial".