- Report: #872525
Complaint Review: Planet Beach Spa - Miami Beach Florida
Reported By:
Anonymous -
Fort Lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Planet Beach Spa
959 West Avenue Miami Beach, 33139 Florida, United States of America
Phone:
(305) 531-7899
Web:
http://www.planetbeach.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Planet Beach Spa -Membership Spa Services- Miami Beach, Florida
When I was going to the spa it was great. But when I informed them I was moving and wanted to cancel my membership, they became very pushy about freezing my account in case I moved back, etc. I explained I was moving out of town and wanted to cancel and filled out the paperwork that day and never went back.
I was checking my credit card statements and noticed they never stopped charging me. I admit I should have checked sooner, but who would have thought they would be that shady to try and continue to charge me?! I called to talk with them and they said they have no record of my cancellation (shocker), but if I could provide proof then they would credit me. I'm searching, but in my move paper work like that gets lost.
If you are considering the membership....stay away! If you are a member, watch your statements if you cancel and don't lose that paperwork! I've seen multiple complaints on various websites about this company doing this. I wish I would have seen that before!
I was checking my credit card statements and noticed they never stopped charging me. I admit I should have checked sooner, but who would have thought they would be that shady to try and continue to charge me?! I called to talk with them and they said they have no record of my cancellation (shocker), but if I could provide proof then they would credit me. I'm searching, but in my move paper work like that gets lost.
If you are considering the membership....stay away! If you are a member, watch your statements if you cancel and don't lose that paperwork! I've seen multiple complaints on various websites about this company doing this. I wish I would have seen that before!
