Flynrider
Phoeix,#2Consumer Comment
Mon, June 01, 2009
This is nothing unique to Pinacle Nissan. If you don't do your homework before buying a car, any dealer will try to sell to you above book. That is the whole point of negotiating the price. As for the bogus warranties and extra charges, just about all dealers try to add those on too. That is the primary job of the finance manager, to bulk up the contract with useless extras. For your part, you are free to say "no". I'm not saying you weren't treated badly, it's just that your specific complaints could apply to the purchase of a used car at any dealer. If you don't know the value of the car going into negotiations, it's just about impossible to get a fair deal on a car.