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  • Report:  #537839

Complaint Review: PhoneX communication - san gabriel California

Reported By:
joseph - arcadia, California, United States of America
Submitted:
Updated:

PhoneX communication
1635 wouth san gabriel blvd san gabriel, 91776 California, United States of America
Phone:
626 573-8889
Web:
Tell us has your experience with this business or person been good? What's this?
my father in law went to this cell phone store to buy a phone because his phone is acting up.  on 12/08/2009

Max Huang decided to rip off an older customer by selling a T-Mobile Prepaid NOKIA 1661 cell phone to him for $60.00 (No tax!)
This phone retails for 14.88 at walmart.com and $19.99 at Target Stores. 
At the moment of purchase, Max did not provide my father in law a receipt, did not charge tax, I question if they pay tax to the government as well, they also took the original box away and did not give it to my father in law.

2 days later, I went back and confronted Max of his poor practices and wanted a refund for the $60 he ripped us off.  Max refused and said its too bad, once the phone is open, you do not have the box, there is no refund. 

I told him he cannot rip customers off by selling a $20 phone for $60, he stayed quiet and claims "well, thats how much we sell that phone here".

This store has 2 previous POOR complaints to the Better Business Bureau, i filed a 3rd.


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