- Report: #122022
Complaint Review: Peter Malouf DO Dermatology - Fort Worth Texas
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Peter Malouf DO Dermatology
4421 Oak Park Lane Ste 102 Fort Worth, 76109 Texas, U.S.A.
Phone:
817-921-2838
Web:
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Peter Malouf DO, Malouf Dermatology rip-off! Unkept marketing promises; hurt my daughter's and my underarms to scare us into not completing services as he decided he was loosing money from his promotion. Fort Worth Texas
We bought two underarm permanent hair removal certificates from Dr. Malouf in March 2004. The certificates entitled us to twelve months of hair removal (I also bought a third for upper lip and chin hair removal). Before I bought these I called and spoke to Kim, his assistant who would do the hair removal, and was assured that any unused portion of the certificates (I only had upper lip hair for example and no chin hair) could be used for any of her (not the doctor's) other services. This was fine with us. We started our monthly appointments in May and began to loose the hair as we expected.
At our seventh appointment on November 23, 2004, Kim was not there and we were told to wait an hour for Dr. Malouf as he wanted to check Kim's work. He arrived and proceeded to remove the "stubborn" on my daughter hairs by raising the number on the machine by incredible amounts.
My daughter's underarms were so sore she was crying for a week afterward and had trouble with many activities for two weeks. I refused to let him hurt me. We were told that we were not welcome for the last five visits left on our certificate by Nicole, the office manager. We were told that the certificates were costing Dr. Malouf too much money and that they were a mistake. We were told that anything Kim had told us was a lie. Of course after this extremely painful experience we did not want to return either.
I should tell you that my daughter is a martial artist, in JROTC, very strong physically and almost never cries for any reason. Peter Malouf DO's behavior was appalling to me. I think the Fort Worth community should be aware of his practices.
Deborah
Fort Worth, Texas
U.S.A.
At our seventh appointment on November 23, 2004, Kim was not there and we were told to wait an hour for Dr. Malouf as he wanted to check Kim's work. He arrived and proceeded to remove the "stubborn" on my daughter hairs by raising the number on the machine by incredible amounts.
My daughter's underarms were so sore she was crying for a week afterward and had trouble with many activities for two weeks. I refused to let him hurt me. We were told that we were not welcome for the last five visits left on our certificate by Nicole, the office manager. We were told that the certificates were costing Dr. Malouf too much money and that they were a mistake. We were told that anything Kim had told us was a lie. Of course after this extremely painful experience we did not want to return either.
I should tell you that my daughter is a martial artist, in JROTC, very strong physically and almost never cries for any reason. Peter Malouf DO's behavior was appalling to me. I think the Fort Worth community should be aware of his practices.
Deborah
Fort Worth, Texas
U.S.A.
1 Updates & Rebuttals
Peter
Fort Worth,Texas,
U.S.A.
Poor patient Selection
#2REBUTTAL Individual responds
Mon, December 13, 2004
The claims are without merit. I challenge anyone to look into this and find any veracity in their statements. These people benefited from a charity auction I donated to through the Star telegram. This website should get the facts from both sides before posting, hence it is not very objective. It is a little biased at the get go. Anyone who has buyers remorse can file a complaint to "make sure somebody makes the rip off report" Well, good luck convincing any of my paying clients of this. My only mistake in this situation was agreeing to treat these two. Everyone who bought auction items was informed that they should get a consultation before purchasing, but these two were the only ones who did not. I would have refused to treat both if I had met them before they purchased. I would expect this site gets many court orders for libelous posting.
