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  • Report:  #1081296

Complaint Review: PEPBOYS - Rochester New York

Reported By:
Chris - Rochester , New York,
Submitted:
Updated:

PEPBOYS
711 Ridge Rochester, 14621 New York, USA
Web:
www.pepboys.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I took my truck in for a routine inspection and no lights were on, It passed inspection, but when they went to put the New York state inspection sticker on the truck, it could not be done because ean employee had stolen the sticker. Therefore they drove it to another location, but the check engine light came on in the process as one of their employees (Kenny the store manager) was driving it.( He was beating in my truck when driving it)

I have called corporate headquarters 16 times with no call backs, and this was after they said they would call me within 24 hours(they didn't). I have since lost 5 days of work because my truck is STILL at their shop. (And 4 vacation days) I'm still waiting to hear from cooperate 11 days and counting. Do not go to pep boys for anything. You will be out a vehicle and possibly work as well. F*ck you pepboys  I'm going to my lawyer right now.



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