#20
Tue, January 01, 2002
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: shanehelton Their relationship to the company: Owner Rebuttal: if we are so lacking in knowledge,why are you bringing your car in for service?yes we do have cheap parts,but they are no worse than everybody else that sells after market junk.if you want good parts,buy new or dealer parts,notcheap junk.like they always say[yous gets what yous pays for.]
#30
Wed, September 19, 2001
They filed the following UPDATE to the above Rip-Off Report:
Their email: [email protected]
Their name: Pele
Their relationship to the company: Consumer Suggestion
UPDATE:
I've had numerous mechanics tell me that the parts Pep Boys sells are sub-par. Usually made with cheap materials by even cheaper labor and that's only if they're new, most of their parts with a core are rebuilt anyway.
I suggest avoiding Pep Boys altogether. They aren't any cheaper or more convenient than any other auto parts store, but the quality sucks and in every store I've ever been into, the employees are unprofessional, lacking knowledge, apathetic and just plain rude.