- Report: #1335041
Complaint Review: Pearl River Transmission - Pearl River New York
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Pearl River Transmission
40 W. Washington ave Pearl River, 10965 New York, USA
Phone:
845-735-7077
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Pearl River Transmission AAMCO Transmission Performed Unauthorized Repairs Pearl River New York
On September 8, 2016 I brought my car to AAMCO Transmission D/B/A Pearl River Transmission because I was having trouble shifting. I receive a phone call from the owner Chris telling me that he received two error codes and needed to do a Multipoint inspection.
When I asked how much, he said no charge. Not at any time did I authorize him taking apart my transmission. Several days later I get a phone call from Chris telling me that I needed a transmission. I said no and that I would be down to get the car. His response was " Oh I thought you knew I was taking apart the transmission". You didn't need to take apart the transmisson on a car that was nineteen years old with high mileage to figure out that the car needed a transmission.
A first year student at BOCES could have told me that I needed a transmission. I'm then told that it would cost the same for a transmission as it would to put the transmission back together. Being caught between a rock and a hard place I agreed to have a transmission installed. I later find out that it was used, not rebuilt.
This is a dishonset, despicable repair shop. At the present time this business is under investigation by two New York State agencys and the Better Business Bureau.
I did file a complaint with AAMCO corporate headquarters. They weren't too concerned.
3 Updates & Rebuttals
The shop is under new and better management
#2Author of original report
Fri, August 18, 2017
Chris the old owner of Pearl River Transmission sold the shop.
I spoke too soon
#3Author of original report
Sat, February 18, 2017
I did state that the matter was resolved. I spoke too soon. On February 3, 2017, I received an e mail informing me that I missed a payment. Now the company that proved me the money to repair the transmission wants $ 803.00 for a leased transmission. I never leased a transmission
Do not ever use this repair shop.
The matter was resolved
#4Author of original report
Thu, January 26, 2017
The issues and the problems I had with this repair shop have been resolved to my satisfaction
