- Report: #175005
Complaint Review: PCCharge Payment Server Go Software Inc. - Savannah, Georgia
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Author Confirmed
Why?
PCCharge Payment Server Go Software Inc.
5000 Business Center Dr. Suite 1000 Savannah,, 31405 Georgia, U.S.A.
Phone:
877-659-8981
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
PCCharge Payment Server Go Software, Inc. ripoff Savannah, Georgia
This company charge some so call technical support. ones your contrac finish the system start acting up. I ask the sales person whom set me up with this system he said I'm not the only person That has complain, This is how they make there money.
Stalin
Smyrna, Georgia
U.S.A.
Stalin
Smyrna, Georgia
U.S.A.
1 Updates & Rebuttals
Brett
Savannah,Georgia,
U.S.A.
Software is not aware of support dates
#2UPDATE Employee
Thu, January 10, 2008
The software product does not know when support your support contract expires therefore, it doesnt start acting up once your it does expires, its just bad timing and nothing more. Support contracts are only dates in our system which PCCharge has no communication with or knowledge of. We make very little on support contracts and the majority of that money is used to fund the call center itself. Technical Support Call Centers are typically not profit making departments within any organization. Our support contracts allow our customers to call in as many times as they like during their supported times for an entire year for a very, very small fee (less than $100 a year for standard M-F support).
