- Report: #1318995
Complaint Review: Paypal.com - Nationwide
Reported By:
Paypa-rip-off -
Minneapolis, Minnesota, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Paypal.com
Nationwide, USA
Web:
paypal.com
Categories:
Business Rating:
(0)
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Paypal.com PayPal Inc. PayPal is unlawfully withholding $9000 paid to me via the selling of a product on eBay.com. Paypal harassed me and illegally forced me for a credit check. San Jose, CA. Nationwide
The product for which the payment is in question was sold on eBay for $14049.00 paid by the buyer on June 11, 2016. After PayPal’s fees, the amount of $13641.28 remained in my PayPal account. I made an online transfer on 06/12/16, from PayPal to my checking account and got the confirmation email that the amount is being transferred. Then, without informing me the transfer of funds was reversed the same day. After inquiring, PayPal informed me that my funds are frozen for 180 days!!!! (till December 15, 2016)
When I appealed, I was unlawfully forced to upgrade my account to a ‘business’ account, and a credit check was run which usually decreases my credit score by a few points. After which, only part of my funds ($4640.00) was released, and PayPal is still withholding the remaining $9000 for at least 90-days (till Sept 15, 2016). Note that we waited to contact PayPal for more than 30-days from the time the item was sold since our eBay policy for returns is 30-days. The buyer of this product is happy with the purchase and has not asked for a refund.
PayPal representative has told me via email that after 90-days i.e. after September 15, 2016, I can appeal for the funds ($9000.00) to be released, but there is no guarantee that the funds will actually be released. I have copies of all the emails as proof sent to me by PayPal and time and again excuses given for not releasing my balance amount of $9000. I have been a PayPal member for almost two years and have used PayPal numerous times to receive payments from the buyers maintaining a 5-star rating on eBay. The customers have also given me glowing reviews.
