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  • Report:  #1467362

Complaint Review: PayPal - San Jose California

Reported By:
Michael - Scottsdale, Arizona, United States
Submitted:
Updated:

PayPal
2211 North First Street San Jose, 95131 California, United States
Phone:
(402) 935-2258
Web:
https://www.paypal.com/
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PayPay: Nickel and Dime Money Grubbing Ripoff Artists

I have a PayPal account so that I am able to make purchases on eBay. I also receive money into this account from various sources. Recently, I received a payment into my PayPal account of $800. I then transferred the funds to my registered bank account. Paypay charged a fee of almost $20 to do this, but the money never showed up in my bank account. Further investigation revealed that PayPal tagged the transaction as suspicious. Later in the evening hours, I received a text message to call PayPal which I did. I questioned the agent as to why my transaction was being held up. The agent saw nothing out of the ordinary and said that the transaction went through ok. This is now the morning after and the funds are still not in my bank account.

While checking my Bank account, I noticed that the $20 fee that PayPal charges for the transaction had already been deducted from my account even though the transaction never went through. That's like going to Denny's and paying for a meal before you sit down.

I called again this morning and had to enter a PIN just to talk with Michael, an agent from East India. Is that his real name? I don't think so. I asked Michael where my funds were and he didn't know, but he was able to provide sundry excuses as to why the transaction was held up; even including transactions from eBay, but never a clear indication as to why it was tagged as suspicious. I asked Michael to put a supervisor on the telephone and he put me on hold for over an hour. I hung up.

I have 100% positive feedback from eBay.

I have never had a bad transaction on eBay.

I own the PayPal account.

I own the Bank account.

The money was transferred from me, to me. I own both accounts; what is suspicious about that?

What is suspicious is that the longer the money sits in the PayPal account, the more money they make. So it would behoove PayPay to have a gaggle of excuses to hang onto the money as long as possible. Those nickels and dimes sure add up.

Remember, it's not liable if it's true.

If you've been ripped off, make sure to file a Ripoff Report. Don't let them get away with it!

 



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