Complaint Review: Patrasys Or Mr Greg Moore - London Nationwide

please feel free to contact the director mr greg moore who acts as several people on daily basis

his mobile number is as follows.

(((REDACTED)))

believe or not its the same guy who answers the phone at patrasys. the one who talks over you so cant get a word in.

after spending the 2 hours with the west yorkshire police tonight he is known to the police fairly well in london due to number of people making complaints.

also their address is fake,after visiting them at their registered offfice its alongs with many others. their trading address is aslo fake no trace the police.

its pure fraud but we now have mr moores home address which will be public online tomorrow for all the customers who have been ripped off like myself.

if anybody wants more info feel free to email me and i will email you back or call you

we are now in the process of speaking to the vat office and fraud office.

read their emails we recieved .the tale goes like this.

every excuse in the book

Dear Marcus,

Thank you for your feedback. Following your communication, due to the rude nature of the comments contained in your email and the various web posts you have placed on different forums online, this is to advise you that we have now permanently closed your account and we will no longer be able to offer you any of our services. Your funds will be released to you within 30 days from today. We will need to monitor all your completed sales so as to ensure that no chargebacks are received from the buyers of the products you have sold and that any refunds are dealt with promptly. Once the 30 day holding period is over, we will then proceed to release any monies due to you in the same sequence as the withdrawal requests received.

yours sincerely

Mark

Fraud Prevention

Patrasys

Ticket History

===================

marcus (Client) Posted On: 26 May 2009 04:20 PM

================================================== =============

again after being told our funds would be in our account theirs nothing.

im totally disgusted with your shocking customer service and LIES.

i suggest you get your act together as your a disgrace .

taking my funds and not paying out after informing us you had sent the funds over a week ago

seems you lie to lots of your customers as all the complaints seem to be reference you non payment of client funds.

seems theirs a pattern of non payments to your clients.

many complaints on the forums ...surely all these people cant be wrong.

and finally stop making false names for staff.Betty ,strange how nobody called betty was available when we called you today on 4 occasions. seems the same person answers all the calls claiming to be this and that.

its truly pathetic.

doubtful you will respond..

Ticket Details

===================

Ticket ID: 534

Department: Accounts Department

Priority: Low

Status: Closed

Dear Marcus.

Thank you for your email regarding the funds. We have asked our accounts department to follow up he matter as to why funds have not hit your account yet. We are working to resolve this matter.

If we can be of further assistance please do not hesitate to contact us.

Yours sincerely

Betty

Customer Advisor

Dear Marcus.

Thank you for your email. Sorry about the inconvenience but he phones have been so busy. is there a number we can reach you on to help you best?

If we can be of further assistance please do not hesitate to contact us.

Yours sincerely

Betty

Customer Advisor

Dear Marcus Kelvin,

Following your communication, due to the rude nature of the comments

contained in your email and the various web posts you have placed on

different forums online, this is to advise you that we have now

permanently closed your account and we will no longer be able to offer

you any of our services. Your funds will be released to you after the

12/06/09. We will monitor all your completed sales so as to ensure that

no chargebacks are received from the buyers of the products you have

sold and that any refunds are dealt with promptly during this 14 day

period. Once the holding period is over, and there is no breakdown or

manufacturers defect on the items sold to the buyers, we will then

proceed to release any monies due to you in the same sequence as the

withdrawal requests received.

yours sincerely

Fraud Prevention Team

Patrasys

Dear M Kelvin,

This is to advise you of the list of refunded customers on your account.

AGAIN MOORE LIES .NOT ONE CUSTOMER REFUNDED.COMPLAINTS ON ADAILY BASIS NOW.

Hsm

united kingdom

United Kingdom

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