- Report: #237964
Complaint Review: Panacer - City Of Industry California
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Author Confirmed
Why?
Panacer
825 S Lawson St. City Of Industry, 91748 California, U.S.A.
Phone:
626-839-7900
Web:
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Panacer rebate ripoff No $109.00 promised monitor rebate bought at eCost.com after 6 months! City Of Industry California
Regarding:
GEM 17" Monitor (model GM-170B, Serial#: GD64702328)
UPC Code: 829718002201 Amount of rebate: $109.00
Promotion #: G851 Purchased: ECOST
Bought this 17" GEM from eCost at the end of August 2006.
Sent my rebate request by CERTIFIED mail (for further guarantee) to Panacer Int'l Inc.
on 9/25/06 sent my first email to Panacer since their website did not show they received my certified email (although I had the proof they did receive it)
no reply.
On 10/13/06 I sent another email (their website still displaying nothing about my rebate). Finally received reply saying they did receive it, but rebate could take 16 weeks!
Note: When I bought monitor, the rebate time promised was 4-8 weeks.
On 12/14/06 sent another email. Their website finally said they received rebate info. But their status is: "Status: RECEIVED, PLEASE CHECK BACK."
Their reply was the same: "it may take 16 weeks".
Today I just went to their website again and, same story: "Status: RECEIVED, PLEASE CHECK BACK."
Note that today is March 3rd, 2007.
Now really, how long can it possibly take to make out a check to someone after receiving the proper proof of ownership?
Marcos
Yonkers, New York
U.S.A.
GEM 17" Monitor (model GM-170B, Serial#: GD64702328)
UPC Code: 829718002201 Amount of rebate: $109.00
Promotion #: G851 Purchased: ECOST
Bought this 17" GEM from eCost at the end of August 2006.
Sent my rebate request by CERTIFIED mail (for further guarantee) to Panacer Int'l Inc.
on 9/25/06 sent my first email to Panacer since their website did not show they received my certified email (although I had the proof they did receive it)
no reply.
On 10/13/06 I sent another email (their website still displaying nothing about my rebate). Finally received reply saying they did receive it, but rebate could take 16 weeks!
Note: When I bought monitor, the rebate time promised was 4-8 weeks.
On 12/14/06 sent another email. Their website finally said they received rebate info. But their status is: "Status: RECEIVED, PLEASE CHECK BACK."
Their reply was the same: "it may take 16 weeks".
Today I just went to their website again and, same story: "Status: RECEIVED, PLEASE CHECK BACK."
Note that today is March 3rd, 2007.
Now really, how long can it possibly take to make out a check to someone after receiving the proper proof of ownership?
Marcos
Yonkers, New York
U.S.A.
