;
  • Report:  #5522

Complaint Review: Pacific Onramp - Honolulu Hawaii

Reported By:
- aiea, hi,
Submitted:
Updated:

Pacific Onramp
3180 Koapaka St. Suite B € Honolulu, 96819 Hawaii, U.S.A.
Phone:
Phone (808) 836-1343 • Fa
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
EDitor's Comment: Rip-off Report Investigation: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints. Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has. Read our investigative Report and Primerica's commitment to 100% consumer satisfaction. www.primerica.com provides products and services through independent representatives. Primerica www.primerica.com has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Needs Analysis www.primericafna.com, the companys representatives provide a snapshot of a familys financial picture and suggest a strategy for financial security via Primericas products and services www.primericafinancialsolutions.com. Primericas business opportunity is attractive to people from many different backgrounds, including women www.womeninprimerica.com, African-Americans www.primericaaalc.com, Hispanics www.primericalatino.com and young adults www.generationprimerica.com.


Pacific Onramp Inc. 3180 Koapaka St. Suite B Honolulu, HI 96819 Phone (808) 836-1343 Fax (808) 836-1430 POI Pacific Online http://poi.net/ Signed up through web page - no problem. Seems they have billing problems. Unable to contact. Already sent complaint to BBB in Hawaii as to what they did: They do not answer phone nor is the door open during normal business hours (they are 1 mile from where I am. Since I've been to roadrunner I have left numerous messages on phone. One time after letting the phone ring about 35 times I got some guy saying, "I'm angry at the computer please call back later" One person shoved paper note under door - still no response! When they tried to bill me on expired card they called me - asking why I've terminated..... BUT STILL GETTING BILLS What they did was, since my old Credit card expired on 12/00 when they went to charge me again in march (this is after numerous nasty letters to them about quit charging) They used my CC# with a guessed new expiration date (12/3) and Emptied my entire account one weekend of $1500 ALL WEB PURCHASES of about 12 different places!. I was lucky and discovered the scam Monday before any money was taken out. I'v e-mailed ( since POI won't answer phone ) accusing them of being thieves etc etc. - get nooooo response. Since I had no $$$ loss was told by bank that I no can prosecute & it's the bank's problem. Still oh so angry . These guys are computer gaming hacking thieves who use this so called ISP as a front to illegal operations or money laundering because no self respecting entity would act like this.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//