- Report: #1332259
Complaint Review: Overstock.com - Internet
-
Author Not Confirmed
Why?
Overstock.com
Internet, USA
Phone:
1-800-843-2446
Web:
www.Overstock.com
Categories:
Business Rating:
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Overstock.com deceptive advertising Internet and Salt Lake City, UT
I bought what I thought were OEM toner cartridges from Overstock.com. When the items arrived I realized they were not OEM. When I tried to initiate a return of the unopened unused cartridges I was told that they will not honor my refund request because it is clearly stated on the product page that the item is not refundable. The cartridges don't even have toner in them and the fine print says that the cartridges are also not refillable??
I now have toner cartridges that can't be filled and Overstock won't give me a refund. I feel deceived. I understand that the fine print is the merchant's attempt to exempt them from liability but I made the purchase in good faith and had no reason to believe that I should've been on alert for details indicating that I could never expect to actually put the product to use in my home as intended. I'm going to contact my bank and hope that the bank will help get money back from these scam artists. Do not buy from Overstock.com unless you read the fine print and thoroughly understand their return restrictions.
