- Report: #206316
Complaint Review: Outdoor Distributors - Shelby Alabama
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Author Confirmed
Why?
Outdoor Distributors
7031 HWY 47 Shelby, 35143 Alabama, U.S.A.
Phone:
205-669-2500
Web:
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Business Rating:
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Outdoordistributors.com sold counterfiet murray lawnmower parts. parts defective. refused to replace Shelby Alabama
Do not buy parts from these people.
Murray says that they are not distributors of Murray Parts. They sent me a defective part and would not let me return it for a replacement.
They are also very rude.
Dennis
Pleasant Valley, Missouri
U.S.A.
Murray says that they are not distributors of Murray Parts. They sent me a defective part and would not let me return it for a replacement.
They are also very rude.
Dennis
Pleasant Valley, Missouri
U.S.A.
3 Updates & Rebuttals
Outdoor Distributors
Shelby,Alabama,
U.S.A.
Dennis is mistaken
#2REBUTTAL Owner of company
Sun, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer. (Go to Murray.com and look for a service center under the zip code 35143) We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one". We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts which carry a 1 year warranty. This is not what Dennis was shipped though. The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus. Victor Binkerd Outdoordistributors.com
Outdoor Distributors
Shelby,Alabama,
U.S.A.
Dennis is mistaken
#3REBUTTAL Owner of company
Sun, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer. (Go to Murray.com and look for a service center under the zip code 35143) We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one". We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts which carry a 1 year warranty. This is not what Dennis was shipped though. The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus. Victor Binkerd Outdoordistributors.com
Outdoor Distributors
Shelby,Alabama,
U.S.A.
Dennis is mistaken
#4REBUTTAL Owner of company
Sun, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer. (Go to Murray.com and look for a service center under the zip code 35143) We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one". We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts which carry a 1 year warranty. This is not what Dennis was shipped though. The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus. Victor Binkerd Outdoordistributors.com
