- Report: #1391893
Complaint Review: O'Reilly Auto parts - St Claire Shores Michigan
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O'Reilly Auto parts
28600 Harper ave St Claire Shores, 48081 Michigan, USA
Phone:
(586) 293-1910
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O'Reilly Auto parts Manager Dan Sold me wrong part, won't return unopened St Claire Shores Michigan
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Went to O'Reilly's in St. Claire Shores, Mi, I special ordered brakes for my Kia Sportage on 7/23/2017, went to go pick up the brakes after they were delivered to the store, walked the unopened boxes to my car didn't think anything of it. Finally got some time to do the job after work a week later, they were the wrong brakes. That was annoying in itself, but I have the receipt I will exchange them $179.12, I take the parts back to the store, the employee looks in the box and says we didn't sell you these, I ask for the manager he says they are napa parts, they didn't sell them to me. He says there is 0 percent chance he sold me those brakes, no refund, no exchange. They absolutely gave me those parts, they messed up somehow. I just lost $180, they ordered the parts a place called Carbon Performance llc, 29919 Greater Mack ave, St. Claire Shores, MI 48082, they delivered the wrong parts to OReilly, I know that they know this is what happened, but I'm gonna take the loss. I just want other people to know what they did to me, Please don't give them business, there is an auto zone less than a mile away, The prices are high and they refuse to give refunds and exchanges, even when it is no fault of the customers.
