- Report: #151983
Complaint Review: Orchard Bank - Household Credit Services - Carol Stream Illinois
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Author Confirmed
Why?
Orchard Bank - Household Credit Services
orchardbank.com Carol Stream, 60197 Illinois, U.S.A.
Phone:
503-293-4037
Web:
N/A
Categories:
Business Rating:
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Orchard Bank - Household Credit Services Ripoff Orchard Bank holding my payment for 15 days. Carol Stream Illinois
I made a payment on my Orchard bank card account Friday July 29, 2004 on the Orchard Bank website. It came out of my checking account the same day. I check my Orchard bank credit card account the next day and I have $0 avaliable credit and an over the limit fee and late fee totaling $81.00.
I have always made on time payments never late and pay off the balance. When I called them they told me they are holding my payment for 14 days! This was an electronic transfer of funds. They have my cash and they are holding it and will not credit my account.
After many phone calls they are STILL holding my money. They told me next time if I wanted it to credit faster to send it by Western Union. I don't see how that would make a difference at all. It's cash money either way. Be careful of these people!
Terri
Vicksburg, Mississippi
U.S.A.
I have always made on time payments never late and pay off the balance. When I called them they told me they are holding my payment for 14 days! This was an electronic transfer of funds. They have my cash and they are holding it and will not credit my account.
After many phone calls they are STILL holding my money. They told me next time if I wanted it to credit faster to send it by Western Union. I don't see how that would make a difference at all. It's cash money either way. Be careful of these people!
Terri
Vicksburg, Mississippi
U.S.A.
1 Updates & Rebuttals
Ruth
Lake Oswego,Oregon,
U.S.A.
they held my check too
#2Consumer Comment
Sat, March 11, 2006
they held my check by phone I paid 12.95 and it came out of my account the same day, and they held it for 14 days , for 12.95, now I western union quick collect it and THEY HAVE TO POST IT THE NEXT BUSINESS DAY, you pay the same to quick collect it, as you do a check by phone to them, and they can't hold funds. I paid off my card , when they put a hold on it, and got the same excuse, except I had their fax number and went to MY bank and got written proof they removed it from my account, and then they had to by law POST IT IMMEDIATELY, funny, I was told it was rare they did this, and they did it at christmas , so if I hadn't done what i did, there would have been no gifts for my son, I am disabled and needed that money available. guessit isn't so rare is it?
