- Report: #195421
Complaint Review: OnRebate.com - Miami Florida
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Author Confirmed
Why?
OnRebate.com
P.O Box 440588 Miami, 33144 Florida, U.S.A.
Phone:
866-310-9702
Web:
N/A
Categories:
Business Rating:
(0)
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OnRebate.com rebate ripoff will not honor rebate for MP3 player insist I did not send proper documentation but I sent exactly what was asked for Miami Florida
I purchased a Trio Mach Speed MP3 player from eCost.com a short time ago. When I went to fill out the rebate I was directed to use OnRebate.com. I filled out all of the online forms that I was directed to and then printed out the appopriate rebate form.
I compiled all of the documentation required and laid out on the rebate form, made personal copies, and sent the originals to OnRebate.com.
A few weeks later I get an email stating that my rebate is denied because I failed to send them the invoice/packing slip, but that I had instead sent them a credit card receipt. First of all I have the copy of what I sent them right in front of me, and it says Invoice/Packing slip in the upper right hand corner of the page. Secondly, I would never send a credit card receipt to a rebate shop, that would just be stupid.
I have gone back and forth with this fraudulent company, and they just keep telling me I need to send them what I have already sent them. This rebate is only for $15, but this company needs to be exposed for their poor business practices. They give you the run around hoping that you will give up so they can pocket your money.
Sean
Scottsdale, Arizona
U.S.A.
I compiled all of the documentation required and laid out on the rebate form, made personal copies, and sent the originals to OnRebate.com.
A few weeks later I get an email stating that my rebate is denied because I failed to send them the invoice/packing slip, but that I had instead sent them a credit card receipt. First of all I have the copy of what I sent them right in front of me, and it says Invoice/Packing slip in the upper right hand corner of the page. Secondly, I would never send a credit card receipt to a rebate shop, that would just be stupid.
I have gone back and forth with this fraudulent company, and they just keep telling me I need to send them what I have already sent them. This rebate is only for $15, but this company needs to be exposed for their poor business practices. They give you the run around hoping that you will give up so they can pocket your money.
Sean
Scottsdale, Arizona
U.S.A.
6 Updates & Rebuttals
Sean
Scottsdale,Arizona,
U.S.A.
Expected REBUTTAL Response
#2Author of original report
Fri, June 09, 2006
I completely expected this REBUTTAL response. Why? Because OnRebate.com is paying somebody to monitor Rip-Off Report and respond to each report with the same canned response. What it doesn't seem they are paying these people to do is actually read the report. If they had actually read my report, they would have noticed that if I were to resubmit my information to get my rebate, I would be sending them the exact content I sent the first time, which they denied as being valid. Thus perpetuating the cyclical scam they are running.
Sean
Scottsdale,Arizona,
U.S.A.
Expected REBUTTAL Response
#3Author of original report
Fri, June 09, 2006
I completely expected this REBUTTAL response. Why? Because OnRebate.com is paying somebody to monitor Rip-Off Report and respond to each report with the same canned response. What it doesn't seem they are paying these people to do is actually read the report. If they had actually read my report, they would have noticed that if I were to resubmit my information to get my rebate, I would be sending them the exact content I sent the first time, which they denied as being valid. Thus perpetuating the cyclical scam they are running.
Sean
Scottsdale,Arizona,
U.S.A.
Expected REBUTTAL Response
#4Author of original report
Fri, June 09, 2006
I completely expected this REBUTTAL response. Why? Because OnRebate.com is paying somebody to monitor Rip-Off Report and respond to each report with the same canned response. What it doesn't seem they are paying these people to do is actually read the report. If they had actually read my report, they would have noticed that if I were to resubmit my information to get my rebate, I would be sending them the exact content I sent the first time, which they denied as being valid. Thus perpetuating the cyclical scam they are running.
Sean
Scottsdale,Arizona,
U.S.A.
Expected REBUTTAL Response
#5Author of original report
Fri, June 09, 2006
I completely expected this REBUTTAL response. Why? Because OnRebate.com is paying somebody to monitor Rip-Off Report and respond to each report with the same canned response. What it doesn't seem they are paying these people to do is actually read the report. If they had actually read my report, they would have noticed that if I were to resubmit my information to get my rebate, I would be sending them the exact content I sent the first time, which they denied as being valid. Thus perpetuating the cyclical scam they are running.
Nadina
Boca Raton,Florida,
U.S.A.
Mach Speed Rebate
#6UPDATE Employee
Fri, June 09, 2006
Dear Onrebate Customer, We sincerely apologize for the frustrations you have experienced with Onrebate.com, please send an email to [email protected] and we will gladly instruct you on how to resubmit.
Nadina
Boca Raton,Florida,
U.S.A.
Mach Speed Rebate
#7UPDATE Employee
Fri, June 09, 2006
Dear Onrebate Customer, We sincerely apologize for the frustrations you have experienced with Onrebate.com, please send an email to [email protected] and we will gladly instruct you on how to resubmit.
