- Report: #1452744
Complaint Review: Only Natural Pet Boulder Colorado Internet and Store - Boulder Colorado
Reported By:
Pet Advocate -
Wichita, Kansas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Only Natural Pet Boulder Colorado Internet and Store
2100 28th Street Boulder, 80301 Colorado, United States
Phone:
1-303-449-5069
Web:
https://www.onlynaturalpet.com/store/BoulderStore.aspx
Categories:
Business Rating:
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Only Natural Pet Boulder Colorado Internet and Store BEWARE OF AND WARNING OF EXPIRED FOOD BEING SOLD AS NEW AT ONLY NATURAL PET BOULDER Boulder Colorado
Feeding expired food to animals is a major cause of digestion and disease problems. It isn't any different than a person eating expired food. It becomes more problem the longer the food is expired. And, to the nay sayers out there about fake reviewers, if you don't have proof of what you say you need to keep your opinions to yourself. This is not fake. This is a rare occasion that I would take the time to report a personal experience. However, since the experience was unconsiocuable, morally and potentially legally problematic, and one that potentially could harm aniimals, I posted.
I purchased a 4lb bag of high quality Petcurian dry food for my cat. It was shipped with an expired date of many months. I called and talked with "BETH", she said the package wasn't expired by the encoded numbers and thought I didn't know the difference. However, I had already called Petcurean directy and they assured me the food was expired by several months and that they would contact the store and ask them to check their inventory and their distribution of expired food as new. Technically, this is called consumer fraud if it is not a mistake but intentionally attempting to pass off old inventory as new.
Within a week I received another bag of the same food, it likewise was expired witht he exact same code as the first bag. I sent emails and voice mail to Mike Miller, Customer Care, no responses until I decided to file consumer complaints with federal and state agencies for an inspection of their facility which houses the inventory. His apology and refunding my money was a little late and not enough. He would take care of the admitted inventory problem internally.
This is not the only experience I have had with this store selling expired or near expired and never long shelf life from expiration dates. In my experience, I am convinced they use old inventory for sales to increase profits at the expense of the health of animals. So if you decide to continue purchasing products from this store and potentially harming your pets, PLEASE check your expiration dates and complain if you have an experience of a 3- month shelf life or so after receipt or worse completely expired. Call the manfacturer and complain if this happens to you like it did to me.
