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  • Report:  #1427704

Complaint Review: Online Trading Academy TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. Online Trading Academy's roots can be traced back to 1997 as one of the largest trading floors in the U.S. with 180 traders averaging half a billion dollars in daily transactions. To improve results managers and the top traders offered daily coaching sessions in how to trade more consistently and profitably. As an Online Trading Academy student you’ll become part of a community. - Irvine California

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

Online Trading Academy TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. Online Trading Academy's roots can be traced back to 1997 as one of the largest trading floors in the U.S. with 180 traders averaging half a billion dollars in daily transactions. To improve results managers and the top traders offered daily coaching sessions in how to trade more consistently and profitably. As an Online Trading Academy student you’ll become part of a community.
17780 Fitch, Suite 200 Irvine, 92614 California, United States
Phone:
310-941-2606
Web:
www.tradingacademy.com
Categories:
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Online Trading Academy joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

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ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Online Trading Academy approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Online Trading Academy did just that.

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ONLINE TRADING ACADEMY GROUP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Most of us are taught at a very young age to mind our money and not waste our savings by paying too much. Whether it’s a food item or a new home, we try to get it at the best possible price and, where applicable, sell at a higher price. Unfortunately, this logic does not prevail in the investment industry. Advisers, brokers and the media have conditioned investors to buy AFTER a stock or other asset has already run up its price and either hold it or sell if the price goes down. Meanwhile the investment banks and Wall Street institutions do exactly the opposite. They “buy at wholesale, sell at retail” in trades with everyday investors—making fortunes while the average person loses or barely breaks even.

Online Trading Academy teaches students how they can think and act like the market professionals they have been trading against. Using a patented supply-and-demand strategy, they learn how they can identify points where the price of an asset is likely to turn in order to make low-risk, high-potential entries and exits in the market. This strategy can be effective for any asset class and any profit objective, from current income to retirement security.

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WHY ONLINE TRADING ACADEMY IS BETTER THAN THEIR COMPETITORS

Online Trading Academy is unique in teaching a patented strategy to buy and sell in any market condition, combined with intensive coaching to help students develop the skills and gain the self-discipline to make consistent decisions that are not guided by emotion. Past (defunct) competitors offered road show classes in rented halls; we teach in a hands-on environment either at our physical campuses or online, where students use professional workstations and applications to trade like professionals.

Most of our classes include live market exercises, and in our Core Strategy class, students trade live in the markets on our accounts with our money. Students follow the instructor’s example as he or she weighs opportunities in real time and makes go or no-go decisions. This, combined with education in key investing principles, lays a solid foundation for the new investor as well as experienced traders seeking to improve their skills.

Online Trading Academy students also have access to a comprehensive support system including online resources, readily available technical support and a community of fellow student-investors. In addition, students may retake any paid on-location course or live online course at any time, at no charge, to improve their knowledge.

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ONLINE TRADING ACADEMY – STATEMENTS FROM THE PRESIDENT – EYAL SHAHAR

" My name is Eyal Shahar, and I am the founder and President of Online Trading Academy (OTA). I want to thank you for taking the time to review OTA. I know what it’s like to have financial problems. In 1983, I lost nearly everything I had in a stock market crash. After completing my service in the Israeli Air Force, I decided to spend a year traveling the world. I was on an island in Asia and when I called home for my dad to send me more money and he told me my investments (which were all in “safe” bank stocks) had been wiped out.

With $300 in my pocket and a plane ticket to Los Angeles, I flew to the United States. After a couple of jobs and owning several businesses, I started a trading floor in 1997, that ended up becoming one of the largest trading floors in the U.S. It was then that I realized that my true passion was to help enrich other people’s lives with professional-style trading and investing skills.

Today I am so proud of how everyone at OTA is so passionate and focused on our students’ success. We have now grown to over 40 learning centers in 7 countries around the world. We have a community of 250,000 likeminded traders and investors who have experienced our education.

I take feedback very seriously because OTA is focused on not only helping our students learn professional-grade trading and investing skills but also to achieve their “why”—the things that matter most to them, whether that’s working less and spending more time with family, supplementing their income or building towards the retirement of their dreams. Building a great company with passionate students and amazing employees that are truly creating a positive impact on the world is a great labor of love for me, so thank you again for your reviews.

At Online Trading Academy we pride ourselves in using the highest quality PRODUCTS.

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Online Trading Academy is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Online Trading Academy and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Online Trading Academy a positive Rating. Online Trading Academy made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM ONLINE TRADING ACADEMY

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Online Trading Academy is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Online Trading Academy is dedicated to customer satisfaction, in response to feedback from students and prospective students who’ve asked for new opportunities to orient themselves with OTA’s educational offering, the company has refined its admissions process. We now offer a free half-day preview to help students become acquainted with our organization and our strategy, while we decide mutually if we are a good fit. The next step is a three-day orientation session in which students take a deep dive into multiple asset classes and benefit from personal education planning sessions. After this process, successful students have the opportunity to matriculate into our full curriculum of classes. Online Trading Academy receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Online Trading Academy will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Online Trading Academy, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Online Trading Academy directly at 310-941-2606.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Online Trading Academy or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Online Trading Academy meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Online Trading Academy.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Online Trading Academy’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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