They were very encourging in the begininng, on my first visit they just got basic information and on the second visit I was ask to read a commerical and they agreed to represnt me and I need to get head shots, etc. and this would be $595 and $39.95 a month. I agreed and was given several task to complete for my next formal visit, a little over two and a half weeks from the second visit. I later learned and it was never mentioned that they was a 10 day refund policy, and my appointment which I was given mutiple task to complete before that visit was past the 10 day refund deadline. By about the 13th or 14th day I had come to the conclusion I did not want to work this way and called to cancel and ask for a refund and this was emphatically refused with the plea that I believe in you. Just yesterday they charge my card agian for $39,95 and I called my credit card company to put a stop to this. After this charge I have come to the conclusion that they are only selling a webiste.