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  • Report:  #6999

Complaint Review: Office Max - Shaker Heights hio

Reported By:
- Lake Placid, Fl,
Submitted:
Updated:

Office Max
3605 Warrensville Center Road Shaker Heights, 44122-8070 hio, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had purchased 2 items from Office Max with 2 rebates. One was for a Prime Peripherals CDRom drive and one was for a Prime Peripherals modem. The amount of the rebates was about 74.99 for both. Its been about 8 months and no word. Andrea Smith from Office Max assured me that the rebates were coming but they still haven't. This is totally unprofessional and I will never go into an Office Max again.


1 Updates & Rebuttals

Lonnie

Aurora,
Ohio,
U.S.A.
Help with rebate offers

#2Consumer Suggestion

Sun, February 02, 2003

Several weeks ago I read a report about Office Max ripping people off with their rebate offers. Whichever state it was in, the state attorney general became involved and helped the customers get the rebate money they were entitled to. Office Max claimed that most of the people did not fill out the rebate forms properly and did not include the proper information such as the bar code area of the box, etc. The state attorneys office that investigated the problems said that Office Max was making the method to get rebates too cumbersome and confusing to most of the customers.

My suggestion is to contact the Ohio Attorney General about the rip offs.

I am currently waiting on rebates from purchases made over the Thanksgiving holiday. Its been almost 9 weeks and the only rebate I received was $10 from the manufacturer. I am still waiting for $65 from Office Max

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