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  • Report:  #1216494

Complaint Review: Ocwen Mortgage & Debt Collector - West Palm Beach Florida

Reported By:
phd - Citrus Heights, California, USA
Submitted:
Updated:

Ocwen Mortgage & Debt Collector
P.O. Box 24781 West Palm Beach, 33416-6599 Florida, USA
Phone:
1-800-746-2936
Web:
Ocwen Mortgage servicer
Tell us has your experience with this business or person been good? What's this?

 I. Extremely Poor Communication in Three Major Areas A. Auditory: 1) often inaudible 2) impaired by noise 3) impaired voice or tone quality B. Verbal: 1) intense foreign accents or dialect 2) often deciphering most difficult 3) American colloquialisms not understood 4) too many adversities for clarity / cause extreme frustration 5) superfluous with demands 6) verbiage robotish 7) phone calls electronically generated and often verbal directions would /could lead to disaster if not on my toes & sometimes not aware or understanding of "rules". C. Written: 1) primarily by form letters 2) answering individual questions not a priority 3) documents electronically generated/ not meeting individual needs II. A. Zero Rapprochement: 1) Ocwen wants our house/ and so do we 2) Ocwen wants GREED/ we have a need 3) Ocwen needs clients/ we do not need Ocwen 4) Ocwen does business in such a manner, client has little or no proof of dealings 5) Ocwen needs to be out of my life for medical reasons B. Serious Problems in all Regards 1) impossible to do business with corrupt practices of a business a) lack of business values b) not putting the client first c) one goal is obvious / GREED, it doesn't take a "village idiot" to know that 2) Ocwen lies all the way through their bones a) blatant lies and anything to make a $ b) Unable to live up to their Motto: "Helping Home Owners Is What We Do" & not in a positive manner! 3) Having worked all of my adult years, I have never experienced HELL ON EARTH: until being SHOVELED into OCWEN'S HELL!!!



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