Ocwen Federal Bank delays processing of loan payments in order to "earn" more interest on their daily interest rate loans. They also delay loan pay-off requests for the same reason. Complaining to their customer service department results in dead silence.
The officers of this bank are incompetent, crooked, or both.
I see that there are already many similiar complaints about Ocwen Federal Bank on the internet.
I suggest that everyone who has been treated unfairly by Ocwen Bank file a complaint with the Federal Reserve at the following website--http://www.federalreserve.gov/pubs/complaints/