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  • Report:  #14761

Complaint Review: OCWEN FEDERAL BANK FSB - ORLANDO FLORIDA

Reported By:
- Vancouver, Wa,
Submitted:
Updated:

OCWEN FEDERAL BANK FSB
12650 INGENUITY DRIVE ORLANDO, 32826 FLORIDA, U.S.A.
Phone:
1-800-446-2936
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
IF THIS IS THE "JOY" OF HOME OWNERSHIP, WE WOULD HAVE NEVER BOUGHT A HOME! OCWEN HAS BEEN OUR WORST NIGHTMARE FROM THE FIRST MONTH WE MOVED INTO OUR HOME.

NOT A MONTH HAS GONE BY IN THE PAST 15 MONTHS SINCE WE BOUGHT OUR HOME, THAT WE HAVEN'T HAD A PROBLEM WITH OUR PAYMENTS BEING POSTED ON TIME. OCWEN SCREWED UP OUR ADDRESS FOR 6 MONTHS--EVEN AFTER WE REPEATEDLY CALLED TO GET IT CORRECTED.

ONLY AFTER THEY STARTED LITIGATION PROCEEDINGS DID THEY EVEN BOTHER TO STRAIGHTEN IT OUT! MY HUSBAND HAS BEEN HUNG UP ON, HAS CALLED THE 1-800-74-OCWEN NUMBER TO NEVER GET AN ANSWER, HAS NOT BEEN ABLE TO GET ANYONE WHO KNOWS ANYTHING, AND SO FAR..

WE STILL HAVE NO STRAIGHT ANSWER ON THE PO BOX 514577 IN LOS ANGELES. OUR PAYMENTS ARE SENT 10 TO 14 DAYS BEFORE THEY ARE DUE, AND THEY ARE NEVER, EVER ON TIME!!! WE WERE EVEN TOLD TO MAIL THEM A MONTH EARLY!!

TO STOP "FORECLOSURE" PROCEEDINGS, WE HAD TO FORK OVER $3200.00 PLUS OUR REGULAR HOUSE PAYMENT FOR A MISTAKE THAT WAS THEIRS IN THE FIRST PLACE! WE WERE INFURIATED, BUT THE FEAR OF LOSING OUR HOME WAS PAID FOR BY IGNORANCE.

AS WE SPEAK, WE JUST RECEIVED YET ANOTHER CALL FROM THEIR COLLECTIONS DEPT. THIS TIME WE WERE TOLD TO CANCEL THE PREVIOUS CASHIERS CHECK THAT WE SENT ON THE 28TH OF JANUARY (THEY HAVE NOT YET RECEIVED??)AND TO REISSUE A NEW ONE TO SEND STRAIGHT TO THEIR ORLANDO OFFICE (12650 INGENUITY DRIVE, ORLANDO, FL. 32826). WE DID SO ONLY TO FIND OUT THIS AFTERNOON THAT OUR PAYMENT WAS RECEIVED YESTERDAY AND POSTED!!

WE SPOKE WITH 11 PEOPLE WHO COULD TELL US NOTHING ABOUT ANYTHING AND NOW--WE HAVE A NEW BILL JUST ARRIVED WITH A BALANCE OF $1805.71 DUE BY MARCH 1ST!!

IS THIS A RIP-OFF OR WHAT?? MY HUSBAND IS A US DISABLED COMBAT VETERAN, WHO IS READY TO DITCH THIS "DREAM" HOME FOR A COMFORTABLE ROCK THAT ISN'T OWNED BY OCWEN.

ANY CLASS ACTION LAWSUIT WE WILL HAPPILY JOIN IN ON--JUST SIGN US UP--WE'VE SAVED EVERYTHING!! SEMPER FIDELIS.

JIMMY AND PENNY DAVIS

VANCOUVER, WASHINGTON

Click here to read other Rip-off Reports on OCWEN Federal Bank Financial Services


1 Updates & Rebuttals

Penny

Vancouver,
Washington,
Keep Track of EVERYTHING and then fight back!

#2Consumer Comment

Fri, July 12, 2002

As of October 01, 2001 my husband and I have documented, saved and amassed a mountain of paperwork in our efforts to find out WHY we were almost foreclosed on. In February 2002 we tried to refinance only to find that Ocwen had reported us 1 time 60 days late on our mortgage. From February until now {July} we have been literally stonewalled with paperwork from Ocwen. We noticed early on in our dealings with them, how they would never send us anything in writing. Well, we've got paperwork now! Their representatives {who never sign anything} have sent us some great stuff for us to include in a lawsuit. There is the matter of unfair credit reporting, conflicting statements, wrong addresses, mis-applied payments, horrendous late charges, unanswered letters and phone calls,and NOW..foreclosure fees added to our payoff quote that were already paid {we kept the receipts!} as well as a "suspense account" that seems to have appeared from nowhere. My advice is to create a paper trail and keep a diary. Document, certify, and notarize as much as you can! It will help. DO NOT take the word of any of their representatives, because they are not "authorized" to give you proper information. Request everything in writing before you give them what they want. Charge them your own fax fees and bank fees when you have to track down records for them. Send them ONLY certified receipt requested. This may seem like a lot to do {and it is} but you will be amazes at the paper trail you will have in a few months. And a paper trail is what you will need to fight back.

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