Complaint Review: Ocean Canyon Properties - Robertsdale Alabama

 My wife and I bought into a RTU, {“Right To Use”}, Camp Ground, Styx River Resort, in 1989, the Camp Ground had rental units that we could stay in for the weekends I was home, saving us money compared to the costs of a motel.  As time went on we used it less and less and even paid to list it for resale, the Camp Ground would not buy it back and would only show the property to any buyers you found, they would handle the transfer and collect fees for that. 

In 2009, we were asked to go to a meeting about some upgrades to the Membership, get Photo ID”s to get into the Facility, and discuss what the new Operators/Owners, Ocean Canyon Properties, OCP, had in mind for the Facility, IMPROVEMENTS. 

All they really wanted was to sell us something that we didn’t want and were not using at the time.  The Sales Representative for OCP told us that OCP would buy back my RTU if we held it for 24 months, 2 years, and did not use it, buy it back for what we were asked to pay at that time plus what we paid when we first bought into the Facilities.  We questioned the reasoning for the buy back and were told that OCP wanted to keep everything under one name and control of the Facilities.  The wife and I thought this was a good deal and signed on the dotted line,  but little did we know, and as fast as they want to do the paperwork that we put our INITALS on paperwork that said we knew that OCP would not buy back and would do no more to help us other than show our buyer, that we came up with, the Facilities, handle the transfer and collect the fees, estimated to be $1,200 to $1,300 dollars, PLUS a 25% Sales Commission on the final sale price, if I got it correct, the contract is hard to understand as to the exact amounts.

I am not saying that OCP is a bad company, they sell a bad product or that they have bad employees but I am saying BUYER BE AWARE of just what you are getting into!   Sales Representatives may only be hired help and not OCP Employees, Sales Representatives will tell you almost anything to make the sale, Sales Representatives are here today and gone tomorrow, Sales Representatives will tell you to call them if you have any problems, only to find out later that the phone number has been disconnected or they no longer work for OCP and or the company that OCP has hired to SELL a product that has little to no value, nothing near to what you are asked to pay out.  I even called the UPGRADE SERVICES phone number and was connected with a company on the West Coast that had worked for OCP at one time.  I have listened to stories from people, read stories on the Internet, talked to two lawyer’s about cases against OCP, one in Texas {a class action lawsuit that was won} and another in Baldwin, County, Alabama that was lost.  If a sales person tells you something that sounds too good to be true, is not going to cost you a penny,  you can get your money back if dissatisfied if you keep it and do not use it for a period of time, you do not get a DEED to something that has to be recorded in County Records or State Records and this is a onetime deal for today only, never to be repeated!   BUYER BE AWARE. 

Call me, William Jones, *-***-***-****, *************,  if you too think you have been snookered by some fast talk by Ocean Canyon Properties / Styx River Resort, OCP/SRR, maybe if we can enough people together we can stop the dissatisfaction!