- Report: #84492
Complaint Review: OAN Services Inc. - Nationwide
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Author Not Confirmed
Why?
OAN Services Inc.
Nationwide, U.S.A.
Phone:
800-944-9646
Web:
N/A
Categories:
Business Rating:
(0)
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OAN Services, Inc. Billed $6.25 for 6 minute toll-free call plus tax. Never heard of them before Nationwide
OAN Services, Inc. showed up on my small business phone bill without any previous contact, totally unauthorized, in March 2004 for a 6-minute collect call for $6.25 received in February 2004, over six weeks before. I was unable to reverse search the phone number, and don't know who the call is from or who OAN is. Also listed as "Nationwide Communications, Inc." - never heard of them, either.
Irwin
Jackson, Mississippi
U.S.A.
Irwin
Jackson, Mississippi
U.S.A.
2 Updates & Rebuttals
Irwin
Jackson,Mississippi,
U.S.A.
Further research on the alleged collected
#2Author of original report
Sat, March 20, 2004
Further research on the alleged collected revealed that the call occurred at a time our business is not even open (Saturday afternoon), and even if someone was in the building, we don't answer the phone when we're not open if we don't recognize the number. This means the "collect call" would have gone to the answering service, and could not have lasted six minutes, as charged. NOBODY ANSWERED, NOBODY ACCEPTED THE CHARGES!!!
Bill
Athena,Oregon,
U.S.A.
we had the same issue on our phone bill
#3Consumer Comment
Fri, March 19, 2004
A couple of years ago we had the same issue on our phone bill. I spent days trying to find out who the bill was from and it finally turned out to be an independent pay phone company. My brother in law flew in from Oklahoma to attend his father's funeral. When his plane landed in Pendleton (19 miles away and in our extended calling area) he used a pay phone to call us collect so that we could come pick him up at the airport. The phone call lasted less then a minute and almost two months later we were billed for $24.95!! I tried to find out who the company adding the charge to our phone bill was and just like you there seemed to be no way of finding out. However, I had a good friend who was a troubleshooter for the phone company we use and he was the one that finally traced it backwards for us. Come to find out, the pay phone was owned by a small company who's only business was having pay phones in stratigic spots around the country. Since they owned the pay phone they could charge any amount they wanted too and there was nothing we could do about it since there was no way of contacting the company or disputing the bill. Of course I cannot say for sure, but I would just about lay good odds that this is exactly what happened to you as well.
