- Report: #17658
Complaint Review: NSS Magazine Subcriptions - ? Connecticut
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Author Not Confirmed
Why?
NSS Magazine Subcriptions
Don't Have ?, Connecticut, U.S.A.
Phone:
800-609-8351
Web:
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NSS Magazine Subcriptions Charged my American Express for magazine subcriptions that I did not authorize. Can't get through to a live operator on thier 800 number ? Connecticut
My son was in 2 separate serious car accidents, one on Sept. 10, 2001, and one on January 15th 2002. (Neither being his fault the second where he was hospitalized for 2 months), so I was indisposed for quite awhile, and had someone else pay my bills. As I was going through my American Express bill, I noticed 3 billings to NSS Magazine Subcriptions that I did not authorize, nor have I ever recieved these magazines. When I called the 800 number given to me by American Express, all I get is a recording, and no way to talk to a live customer service rep.
The charges are as follows:
September 19, 2001 for $35.00 for Fortune Magazine
September 26, 2001 for $57.00 for People Magazine
January 29, 2002 for $57.00 for people magazine
As you can see, the charges were posted right after both accidents. This could be a coincidence, but it's such a rip-off, that I am not sure.
Debra
Breckenridge, Colorado
The charges are as follows:
September 19, 2001 for $35.00 for Fortune Magazine
September 26, 2001 for $57.00 for People Magazine
January 29, 2002 for $57.00 for people magazine
As you can see, the charges were posted right after both accidents. This could be a coincidence, but it's such a rip-off, that I am not sure.
Debra
Breckenridge, Colorado
2 Updates & Rebuttals
Jessica
Miami,Florida,
U.S.A.
get this taken off your statement
#2UPDATE Employee
Mon, March 29, 2004
apparently it is a telemarketing type of company (i do not know for sure). they respond saying that they have spoken to you and that you agree with the charge. if we are unable to contact you via phone, we rebill. make sure that you redispute and say that this charge is still unauthorized. you should get credit. if this still doesn't work, tell amex you never got any merchandise for this charge and do not want to be billed for it. they will not be able to provide proof of delivery (unless you did receive something) and you will get credit.
Kelly
Rochester,New York,
NSS # 1-800-799-9939
#3Consumer Comment
Wed, June 19, 2002
Call NSS at 1-800-799-9939 and insist that the charges be refunded to you. Also, report them to the FTC at www.ftc.gov. As a fellow victim, I'm urging everyone to do so...
